Privacy Policy

Last updated: 05/03/2026

Next Level (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, engage with our services, or interact with us.

1. Who We Are

Next Level is a professional system integration company delivering sound, visual, broadcast and streaming solutions across institutional, governmental and live production environments.

Registered Office (Bangladesh):
Next Level
House No 40, Road No 25
Gulshan 1, Dhaka 1212
Bangladesh

We operate in compliance with applicable data protection laws including:

UK General Data Protection Regulation (UK GDPR)
Data Protection Act 2018 (United Kingdom)
Applicable ICT and data protection regulations in Bangladesh

2. Information We Collect

We may collect and process the following categories of personal data:

Full name, company name and job title
Contact details including email address and telephone number
Project enquiries, service requests and communications
Technical data such as IP address, browser type and device information
Website usage data collected via cookies and analytics tools

3. How We Use Your Information

Your information is used for the following purposes:

To respond to enquiries and provide requested services
To deliver and manage system integration projects
To communicate updates, proposals and support information
To improve our website, services and user experience
To comply with legal and regulatory obligations

4. Legal Basis for Processing (UK GDPR)

Where UK GDPR applies, we rely on the following lawful bases:

Consent: when you submit enquiries or forms
Contract: where processing is necessary to deliver services
Legitimate Interests: for business operations and service improvement
Legal Obligation: where required by applicable law

5. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with:

Trusted service providers (e.g. hosting, analytics, IT support)
Technology partners and vendors where required for project delivery
Professional advisors such as legal or financial consultants
Regulatory or legal authorities where required by law

6. International Data Transfers

As an international business, your data may be transferred between the United Kingdom, Bangladesh and other jurisdictions. Where such transfers occur, we ensure appropriate safeguards are implemented in accordance with UK GDPR and applicable laws.

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure. Access to data is restricted to authorised personnel only.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, contractual and reporting requirements. When data is no longer required, it is securely deleted or anonymised.

9. Your Rights (UK Users)

If you are located in the UK, you have the following rights under UK GDPR:

Right to access your personal data
Right to correct inaccurate or incomplete data
Right to request deletion of your data
Right to restrict or object to processing
Right to data portability
Right to withdraw consent at any time

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyse website performance. You can control or disable cookies through your browser settings. Continued use of our website implies consent to our use of cookies unless disabled.

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical or operational changes. Any updates will be posted on this page with a revised date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@nextlevel-bd.com
Address: Next Level, House No 40, Road No 25, Gulshan 1, Dhaka 1212, Bangladesh